Privacy Policy

1. Data Controller

The Data Controller is Starlyware by Gianluca Grasso, operating in Chieti (CH), Italy.

For any questions, requests, or clarifications regarding personal data processing and the exercise of your legal rights, you can reach out via email at: info@starlyware.com.

2. General Principles

Protecting your personal data is essential to us. Starlyware does not sell, rent, or share personal information with third parties for commercial or promotional purposes. All processing operations follow the core principles of lawfulness, fairness, transparency, and data minimization, ensuring data collected is adequate, relevant, and strictly limited to stated purposes.

3. Categories of Data Collected

3.1 Data Provided Voluntarily

When contacting us through the online contact form or direct email communications, we may collect:

• Full name or business name
• Contact email address
• Phone number (if optionally provided)
• Project scope, technical specifications, or device defect descriptions contained in your inquiry

3.2 Technical & Browsing Data

Information systems and software procedures running this website automatically record certain communication data whose transmission is implicit in Internet communication protocols:

• IP addresses and URI (Uniform Resource Identifier) paths of requested resources
• Browser type, language preferences, and operating system parameters
• Timestamps of requests and server HTTP response status codes

3.3 Software & Application Data

Software utilities distributed by Starlyware (e.g., via Google Play Store or Windows binaries) handle only the minimal telemetry parameters strictly required for their operational integrity (such as anonymous crash diagnostics or error logs for patching bugs).

4. Purposes of Processing

Personal data is processed exclusively to:

• Respond to quote requests, technical assistance inquiries, and contact messages
• Deliver agreed web development, bespoke software design, or computer hardware maintenance services
• Maintain infrastructure security, monitor server integrity, and prevent malicious activities
• Fulfill statutory tax, bookkeeping, and legal administrative duties

5. Legal Bases for Processing

Data processing operations rely upon the following legal grounds (Art. 6 GDPR):

• Performance of a contract or pre-contractual steps: to answer estimates and fulfill mutual project agreements.
• Compliance with legal obligations: where processing is mandated by civil, tax, or regulatory statutes.
• Legitimate interests: strictly for securing site operational safety and exercising defense in legal claims.
• User Consent: where explicitly granted (e.g., opting in to anonymous statistical analytics tools).

6. Data Sharing & Disclosures

We do not disclose or resell user information to advertising networks. Data may only be accessed by:

• Authorized technical service providers (e.g., Aruba S.p.A. hosting infrastructure, cloud backends, and app marketplaces like Google Play) appointed as External Data Processors
• Judicial authorities or law enforcement agencies when strictly mandated by binding legal provisions

7. Data Retention Periods

Contact form submissions and support communications are stored solely for the duration required to address and close the specific inquiry. In the event of ongoing professional engagements, administrative and billing records are maintained for 10 years in accordance with applicable statutory requirements.

8. Security Measures

Starlyware implements technical and organizational safeguards to prevent data loss, unauthorized access, illicit use, or improper disclosures. All web data transfers across this site are protected by encrypted SSL certificates (HTTPS protocol).

9. Your Data Rights

Pursuant to Articles 15–22 of EU Regulation 2016/679, users have the right to:

• Obtain confirmation as to whether their personal data is held and access a copy
• Request the rectification or completion of inaccurate information
• Request the erasure of their data ("right to be forgotten"), where statutory retention exceptions do not apply
• Request restriction of processing or object to data processing
• Request the portability of their data in a structured, commonly used format
• Lodge a complaint with a supervisory Data Protection Authority

To exercise any of your statutory rights, send a written request free of charge to: info@starlyware.com.

10. Policy Updates

Starlyware reserves the right to revise this Privacy Policy periodically to accommodate legislative changes or adjustments in services offered. The latest effective date will always appear at the top of this page.