Privacy Policy

1. Introduction

Your privacy is fundamental to us. We do not sell or transfer your personal data to third parties for commercial purposes. Data is processed solely to provide you with the requested services, improve their quality, and ensure security and support.

2. Types of Data Collected

2.1 Data Provided Voluntarily

When you contact us (e.g., via email or contact form), we may collect:

• Full name
• Email address
• Phone number
• Other data voluntarily included in the communication

2.2 Data Collected Automatically

When using our products or website, certain technical information may be automatically collected:

• Crash and bug reports
• System language and device settings
• Country/region of use
• Operating system and browser information
• IP address and access log data (website only)

2.3 App Data

Starlyware apps may collect information strictly necessary for their operation (e.g., errors, anonymous usage statistics).

3. Purposes of Processing

Data is processed exclusively for the following purposes:

• Providing the requested services (apps, software, and website usage)
• Improving our products and fixing malfunctions
• Responding to support and technical assistance requests
• Ensuring security and preventing misuse of our services
• Complying with legal and regulatory obligations

4. Legal Basis for Processing

Processing is based on:

• User consent (e.g., when contacting us voluntarily)
• Execution of a contract/service (e.g., app or software usage)
• Legal obligations
• Legitimate interests (e.g., security, fraud prevention, service improvement)

5. Data Sharing

We do not sell or transfer your data to third parties. Your data may only be shared in the following cases:

• With IT service providers (e.g., hosting, cloud, marketplaces such as Google Play Store), acting as external data processors
• For legal obligations or requests from competent authorities
• With your explicit consent

6. Data Retention

We retain data only for as long as necessary for the purposes for which it was collected and in any case within the limits required by law. Crash reports and anonymous statistics are periodically deleted.

7. Data Security

We adopt appropriate technical and organizational measures, including:

• Secure transmission via HTTPS
• Monitoring and protection systems against unauthorized access
• Restricted access to data for authorized personnel only

8. User Rights

In accordance with EU Regulation 2016/679 (GDPR), you can exercise the following rights:

• Access your personal data
• Request rectification or updates
• Request deletion ("right to be forgotten")
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the Data Protection Authority

To exercise your rights, you can contact us via email.

9. Data Deletion Request

If you wish to have your personal data deleted from our systems, you can submit a request by writing to apps@starlyware.com and providing:

• The email address used with our services (if applicable).
• A short description of your request (e.g., "Request for deletion of my personal data").

Once we receive your request, we will delete your data within 30 days, unless we are legally required to retain it for a longer period.

10. Changes to this Policy

Starlyware may update this Privacy Policy to reflect regulatory changes or new services. The updated version will always be published on this page.

Continued use of our products or website after such changes implies acceptance of the new policy.